Terms and Conditions

– Prices are in $NZD and include GST

– All prices based on 2 people sharing ($25.00 per extra person)

– Corporate rates are available on application

– No Check outs on New Years Day or Christmas Day 

PAYMENT POLICY:  No payment is required at the time of booking but we do require credit card details to secure your booking. Payment can be made on arrival.

Your nominated credit card may be processed for payment within 72 hours of your arrival date and/ or if the cancellation policy applies.

CREDIT CARD SURCHARGE:  A surcharge of 1.5% applies to all MasterCard & Visa credit card payments. (American Express credit cards will attract a surcharge of 3%).

Alternatively you may wish to pay by cash or Eftpos or direct credit into our bank account which will not incur a surcharge.

CANCELLATION POLICY:  If your plans change for some reason we do understand and ask that you let us know as soon as possible. Failure to advise us will incur a charge.

We require 72 hours’ notice of cancellation or a charge of one nights accommodation may be made. Not showing up at all may incur a charge of one nights accommodation.

Any change to a confirmed reservation on or within 72 hours of your arrival may incur a charge. If after checking in your stay is shortened then a charge will apply.

Administration charges apply to all modifications or cancellations.

SKI SEASON:  July, August and September. Requires 14 days’ notice of cancellation. Cancellation within this period may incur a charge of one night’s accommodation OR  50% of the booking (whichever is greater).

IMPORTANT INFORMATION:  Guests arriving later than 8pm must contact Bella Vista Wanaka  PRIOR  to arrival to arrange an after-hours late check in.

CHILD POLICY: Children under the age of 2 years stay free if extra bedding is not required. Any child requiring extra bedding will be charged at the extra person rate. Baby cots/cribs and high chairs are available on request subject to availability.

BEDDING REQUIREMENTS: Bedding configurations are on a request basis only and subject to availability. Whilst we will do our best to meet your requirements we cannot guarantee your requested bed type.

SMOKING POLICY: Smoking is NOT permitted in all units. If smoke is detected inside a unit there will be a charge to restore the unit to its non-smoking state.

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Terms and Conditions

- Prices are in NZD and include GST

- All prices based on 2 people sharing ($25.00 per extra person)

- Corporate rates are available on application

- No Check outs on New Years Day or Christmas Day 

CANCELLATION POLICY: If your plans change for some reason we do understand and ask that you let us know as soon as possible. We require 48 hours notice of cancellation or a charge of one night accommodation may be made if your room cannot be re-let. Not showing up at all may incur a charge of one night's accommodation. Any change to a confirmed reservation, on or within 48 hours of your arrival may incur a charge.

SKI SEASON: July, August and September - requires 14 days notice of cancellation.

Cancellation within this period may incur a charge of one night accommodation or 50% of the booking (whichever is greater) if your room cannot be re-let.

PAYMENT POLICY: No payment is required at the time of booking, but we do require credit card details to secure your booking. Your credit card will not be processed until you check out or if the cancellation policy applies.

CHILD POLICY: Children under the age of 2 years stay free if extra bedding is not required. Any child requiring extra bedding will be charged at the extra person rate. Baby cots/cribs and high chairs are available on request subject to availability.

BEDDING REQUIREMENTS: Bedding configurations are on a request basis only and subject to availability. Whilst we will do our best to meet your requirements we cannot guarantee your requested bed type.

SMOKING POLICY: Smoking is NOT permitted in all units. If smoke is detected inside a unit there will be a charge to restore the unit to its non-smoking state.